Official Contacts for Questions
To ensure reliable information about the Light of the People To clarify any doubts about the benefit, it is essential to use only official Federal Government channels and avoid intermediaries that may provide incorrect information or mislead. Below, we detail the main means of contact:
1. Gov.br Portal
O official portal of the Federal Government It is the most reliable source for up-to-date information about the program. There you can find:
- Requirements and eligibility criteria
- Step-by-step guide to registration and updating your information.
- Recent news about Luz do Povo in 2026
- Direct links to download official forms and documents.
2. Ministry of Mines and Energy (MME)
O MME It oversees the People's Light program and offers detailed information on social energy policies. You can access it at:
- Official statements and technical notes
- Publications on social tariffs and energy benefits
- Contact institutional support via email or telephone.
3. Central 156 (Municipal Customer Service)
In municipalities that provide the number 156Citizens can obtain in-person or telephone assistance regarding the Luz do Povo program. The call center offers:
- Instructions regarding registration and required documents.
- Monitoring requests and pending issues.
- Information regarding review and approval dates.
4. CRAS (Social Assistance Reference Center)
The CRAS (Social Assistance Reference Center) in each city is a face-to-face service point where families can:
- Update information Single Registry (CadÚnico)
- Request guidance on the People's Light program.
- Receive support in organizing documents and sending information.