FAQ
1. Who can apply for the electricity subsidy in Chile?
Families in the most vulnerable 40% of the RSH (Social Housing Index) or with a registered electro-dependent person, over 18 years of age and with accounts up to date, can apply.
2. How do I know if I benefited from this?
The results are sent by email and can be viewed on the official websites after the lists are published.
3. Is the subsidy paid in cash?
No, the benefit is applied as a direct discount on the beneficiary's electricity bill.
4. Can I apply more than once?
No. Each household can only register once per call cycle.
5. What happens if the discount amount is greater than the bill?
The balance can be applied in subsequent months according to the rules of the electricity company.
6. Can I apply for the electricity subsidy if I live in a rented property?
Yes, even in a rented residence, you can apply for the benefit. It is necessary that the electricity bill is in the name of one of the household members and that the residence is for permanent residential use.
7. How long does it take to receive the discount after approval?
After the application is approved, the discount is applied normally. next month's electricity bill...depending on each distributor's schedule and billing cycle.
8. Is it possible to appeal if the request is denied?
Yes, if the application is rejected, it is possible to submit an appeal. administrative appeal within the timeframe defined by the government. The process requires submitting documents that prove eligibility or correcting incorrect information in the RSH.