People's Gas: Find Out If You Are Eligible to Receive It

Where to Get Your Questions Answered and Receive Benefits

To check if your family has been selected to receive the People's GasYou can access the official benefit inquiry page, available on the program's specific website, and enter the... CPF of the family member responsible Registered in the Single Registry (CadÚnico).

There are different ways to pick up a free gas cylinder at an authorized retailer:

1. Hair Bolsa Família bank card (with chip).
2. Hair debit card from Caixa Econômica Federal.
3. Hair Responsible party's CPF (Brazilian tax identification number) with validation code sent via SMS..

It is also possible to use the My Social app – People's Gas to locate enabled exchange points and check recharge availability.

If you still have questions, consult one of the official government channels listed below.

Official Citizen Service Channels

• Dial Social — 121
  Free assistance from the Ministry of Social Development and Assistance (MDS) to clarify doubts about the program and verify your eligibility.
• FalaBR (Federal Government Service Portal)
  Customer service to answer questions, report problems, or obtain official information about government social programs. Access it through the FalaBR portal: falabr.cgu.gov.br.
• Citizen Service Center — 0800-726-0207
  Call the Caixa Econômica Federal customer service center to check if your family has been selected to receive the benefit or to clarify any questions about using your card/CPF.
• Caixa Customer Service — 0800-726-0101
  This channel is for general information, complaints, suggestions, and guidance regarding the program and related services.
• Caixa Ombudsman — 0800-725-7474
  Support for cases where the question or problem was not resolved through other Caixa channels.

Official Online / Digital Channels

• Official website of People's Gas in the MDS
  Page with complete information, frequently asked questions and guidance about the benefit: Program website on the portal of Ministry of Development and Social Assistance.
• Benefit Inquiry — Family Head's Taxpayer Identification Number (CPF)
  You can check if your family has been selected and get guidance directly on the program's website: gasdopovo.mds.gov.br.
• Application My Social – People's Gas
  Official app from the Federal Government to check eligibility, find accredited retailers, and access electronic vouchers. Available for Android and iOS.

Important: All official services use domains ending in “.gov.br"And They will never request payment, passwords, or confidential information outside of these official channels.Be wary of suspicious offers or messages.

Important Tips for Beneficiaries

• always keep the Updated CadÚnicobecause this directly influences eligibility.
• Check the status of your benefit regularly through the official website or app.
• Have your personal information (CPF of the responsible party and updated phone number) ready when picking up the recharge.
• Find out where the nearest authorized dealers are located using official channels.