How to Sign Up for Free Basic Energy
Sign up to receive the Free Basic Energy This can be done through different methods (in person, online, or via mobile phone), depending on where you live in South Africa. Here is a step-by-step guide to help you.
1. Prepare the necessary documents
Before you begin, gather the following:
- Valid identity document (ID or passport).
- Proof of residence (municipal bill or official letter).
- Proof of income or proof of social benefits.
- Bank statements or declarations if there is irregular income.
2. Registration methods
In person
- Visit your local municipal office or customer service center.
- Request the registration form for the program of Indigent Support ou Free Basic Electricity.
- Submit the documents and wait for your request to be processed.
Online
- Some municipalities or energy providers have online portals where you can submit your data and documents.
- Check your local municipality's portal or the official Eskom website to find electronic forms.
Via USSD / telephone
- In some areas, you can claim free energy units using USSD codes on your mobile phone. For example, dialing 130869# or 130269# can generate a free electricity token linked to your meter.
3. After registration
- The municipality will review the documents and determine if the house qualifies.
- Once approved, you will receive beneficiary status and will be able to collect the... monthly tokens for free energy through an authorized vendor or via the USSD method.
How to Claim Your Free Monthly Energy
After being approved as a beneficiary of the program, it's essential to know how to collect your free energy every month:
With prepaid meter
- Go to a authorized supplier Local or community store that issues electricity tokens.
- Provide the meter number and request the token. Free Basic Energy.
- Load the token into your meter as you normally would with purchased units.
Via USSD
- Use the specific USSD codes available in your area (130869# or 130269#), usually at no additional cost, to receive the free token directly on your mobile phone.
With conventional meter
- If you have a conventional (non-prepaid) meter, the free amount will be credited directly to your electricity bill, reducing the total you have to pay at the end of the month.